Definition
An RFI (Request for Information) is a formal written request from the contractor (or sub) to the owner, architect, or engineer for clarification about the contract documents—design, specs, or conditions. Responses are documented and can affect scope, schedule, or cost; some RFIs lead to change orders.
Why It Matters
RFIs clarify ambiguity before or during work and create a record. Unanswered or poorly documented RFIs can lead to rework or disputes. Tracking RFIs (open, answered, impact on cost/schedule) is part of professional project and contract management. Some contracts require RFI logs.
Field Example
Contractor submits RFI #12: “Spec calls for Type X drywall in corridor; drawing shows Type C. Which governs?” Architect responds: “Type X per spec.” Contractor proceeds; no change. RFI #15: “Ceiling height in Room 3 conflicts with ductwork.” Response may require a change order for redesign or extra work.
Calculation / Formula (if applicable)
Not applicable. RFIs are process and documentation. Metrics might include number of RFIs, response time, and how many resulted in change orders.
Software Application
Support RFI log: number, date, from/to, subject, status (open, answered), response, and link to job. Optional: link RFI to change order if the response resulted in a change. Export or report for project documentation and closeout.
Tooltip Version
An RFI is a formal request for clarification on the contract documents; responses are documented and can lead to change orders when scope or cost is affected.
Related Objects
Related: